Frequently Asked Questions

How do I determine the correct size for my baby?

We understand that finding the right size for your little one is important. To ensure the best fit, we recommend referring to our size chart on the product page, which provides measurements for age range. 

How can I care for my Zinoa sleepsuit?

To maintain the quality and softness of the fabric, we suggest machine wash cold with similar colors and using gentle cycle. Please avoid harsh chemicals or bleach. Tumble drying on low heat or hang dry for best results.

Do you offer international shipping?

Currently we only offer shipping within the United States and we apologize to our international customers for any inconvenience. We are working to expand our shipping to include our global customers. Please stay connected through our website and social media for updates.

What is your shipping policy?

We want you to be completely satisfied with your purchase. If for any reasons you are not satisfied, please refer to our Refunds & Returns Policy for detailed instructions on initiating a return. 

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery. Alternatively, you can log into your account on our website and check the order status, including tracking information.